American Technology Solutions (ATS) Launches New Unified Communications, Contact Center & Business Collaboration Portfolio Company, American Technology Cloud, LLC (ATC)
PHOENIX, APRIL 17, 2020 – American Technology Solutions, LLC (ATS) of Arizona — today announced the formation of a new company, American Technology Cloud, LLC (ATC) headquartered in Phoenix Arizona, specifically focused on cloud-based solutions for Small and Medium Businesses (SMB’s). ATS has been in business for 10-years and has grown to a customer base of nearly 700 SMB clients. Our team has been listening to our customers and their needs for cloud-based solutions and the key factors identified by our customers driving this transformation are:
- Reduced Costs
- No need for a backup plan
- Data and Voice Security
- Improved Collaboration
- Associates may work from anywhere they have a quality internet connection
- A wider range of options and features
ATS went in search of multiple key solution areas; Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and a technology company that capitalizes on transformative digital voice and text messaging solutions. Our exhaustive search ended with two key partnerships: INTERMEDIA CLOUD COMMUNICATIONS for UCaas and CCaaS and Mutare for Digital Voice and Text Messaging Solutions. The formation of ATC was a natural output of this effort. The ATC team will focus on transitioning our current customer base to the cloud and will now offer a comprehensive Cloud-Based product portfolio for our new prospects.
American Technology Solutions, LLC (ATS) was formed in 2010. Although a relatively new company, the team has over 100 years of communications experience; Technical (former Bell Labs Tier 4 Field Engineer), Project Management (PMI Certified), Business Process Management (Six Sigma Black Belt Certified), Implementation (Over 200,000 Stations Installed and Project Managed), AVAYA IP Office Certifications (Over 500 Installed and 10 Avaya IP Office Certifications), AT&T, Lucent Technologies & Avaya (Careers Collectively Spanning over 50-Years), Executive Sales Management, and Global Account Management (Black & Decker, AMP Inc., Armstrong World Industries & AlliedSignal / Honeywell). https://www.atsolutionsaz.com/
Intermedia is a leading UCaaS, CCaaS, business cloud email, and productivity applications provider hyper-focused on delivering easy-to-use and secure communications and collaboration solutions to businesses of all sizes and the partners that serve them. More than 125,000 business customers and 6,600 active partners rely on Intermedia’s tightly integrated suite of cloud applications that are managed through one intuitive point of control and are backed by 99.999% uptime service level agreements (SLAs) and J.D. Power-certified 24/7 technical support. Solutions include the all-in-one cloud communications and collaboration platform – Intermedia Unite , Intermedia Contact Center, web and video conferencing, file sharing & backup, business email, security, archiving, and more.
Intermedia is the only business cloud application provider to have been certified by J.D. Power for its superior 24/7 technical support four years in a row – 2016 through 2019. For more information, visit our website, or connect with us on LinkedIn, Twitter, or Facebook.
J.D. Power 2019 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations.
For three decades, Mutare has been empowering organizations to re-imagine a better way to connect with each other. Through transformative digital voice and text messaging solutions, Mutare makes communications with colleagues, customers and prospects simple, secure and effective.