A middle size company often does not have much time to decide on a phone system, making a premise based solution perfect for them. The technology coordinator often has, multiple responsibilities and one of them is choosing a new phone system. They might not have the strongest background in telecom and must rely on a service provider. A premise based system covers all their needs, from applications and functionality all the way to support and professional installation.
American Technology Solutions has a professional installation team that can deliver hours of onsite management the day of install, guaranteeing the system runs smoothly for the customer. They are a middle sized provider themselves that prides itself on providing a personal experience to its customers. No client will feel alienated or left without support. It is critical that the provider is always on call in case of emergency. ATS guarantees our support team is always standing by.
A premise based system has functionality by applications that your old phone system does not. Avaya’s One-X Portal improves the efficiency level throughout the office and allows employees to communicate with one another more effectively. Mobility features, voice-mail to email and many other features let employees operate from outside the office and not lose any functionality. This system delivers exactly what a mid-sized company desires, a highly functional system with a lower total cost of ownership than they are used to paying. When you add those two things alone with a great support system and high customer satisfaction, it seems like a no brainier to choose a premise base system for your new telecom option.